Challenges and Opportunities of Good Governance Implementation in Indonesia’s Public Services

Abstract

Good governance has become an important paradigm in modern public administration. This concept emphasizes transparency, accountability, effectiveness, efficiency, and public participation in order to achieve quality public services. In Indonesia, the implementation of good governance still faces challenges such as slow bureaucracy, maladministration, and low public trust in government institutions. Through the principle of transparency, the government is expected to provide open access to information for the public, while accountability requires clear responsibility for the performance of state apparatus. Public participation also becomes a key factor in ensuring that public policies truly meet the needs of the people. This study uses a literature review method by examining scientific literature related to the implementation of good governance in Indonesia. The purpose of this research is to identify the extent to which the principles of transparency, accountability, and public participation contribute to improving public services. The findings show that good governance can increase public trust, reduce corruption, and strengthen the effectiveness of public services in the long term. Therefore, government commitment, regulatory support, and public oversight are highly needed.